Publishing Manuals Solely Online
The benefits of e-manuals can be transformative to users and manufacturers. End users want to access information when they need it, regardless of weather it is digital or in paper form. They simply want to quickly resolve a problem and assume the information they need is available through the channel of their choice. However, paper booklets will not be available if the product is lets say, of outdoor centric use.
Determining the specific opportunities and potential challenges can be a difficult as they are dependent on the product, market, and company. We have a system to guide in determining what content should be included online and what should be in print format. Review the following:
List the PROs of choosing digital vs print
Review regulations
Examining requirements guides and standards
Research national requirements
Research requirements of test institutes
Determine costs
Determining the necessary content
Define your path forward
Consider potential risks
Let’s look at STEP 1 together, the PROs of e-manuals:
Electronic manuals can provide instructions through multimedia forms such as video, which can be highly effective.
The same online document can be accessed by multiple people at once, reducing the need for multiple physical copies.
Making information more visual with the help of video and images can reduce the number of returned products.
Electronic manuals are easy to modify and improve, ensuring users always have access to the latest information.
In situations where safety is crucial, electronic documents can be logged and tracked to ensure they were received and understood.
Instructions will always fit the packaging, which is important for products in growing markets with an increasing number of translations.
There is a significant reduction in printing and transportation costs for manufacturers.
Electronic manuals make a concrete contribution to manufacturer sustainability goals.
They embody a company's commitment to user-friendliness and environmental considerations.
Greater possibilities for marketing integration.
Retrieved information can be captured and analyzed to optimize the product.
E-manuals can be delivered to consumers quickly via text or email, reducing retrieval time.
Smartphone or tablet support accessibility
Users can easily find information using a digital search function.
We will guide you through the tools necessary to conduct your own research and make informed decisions.